We ship across India.

• Prepaid orders: 5–7 business days
  
  
• Cash on Delivery (COD): 7–10 business days

Currently, we do not offer international shipping.

We do not accept returns or exchanges unless the product you receive is defective or damaged.

Contact us within 3 days of receiving your order at support@mooicosmetics.com or +919560450510

Please share your order details, a description of the issue, and clear photos or videos. Ensure the product is unused and in its original packaging.

• Replacements: Processed within 5–6 business days after claim approval.
  
  
• Refunds: Credited within 15 working days after claim approval (may take up to a month to reflect, depending on your card issuer’s policies).

Yes, cancellations are accepted within 24 hours of placing your order.

Yes, all our products are proudly cruelty-free.

Full details, including ingredients and usage instructions, are available on each product page at www.mooicosmetics.in.

You can reach us at support@mooicosmetics.com or call +91 9560450510